← Back to glossary Category: Comerț B2B Multi-level approvals Quick answer: The flow where a B2B order passes through several internal approval levels before it is placed. Key takeawaysAn operator places the order in the portalOrders above a value threshold go to a manager for approvalExceeding a budget adds a second level (director)Only after all approvals does the order enter processing What multi-level approvals are Multi-level approvals (approval workflows) are rules requiring an order to be validated by one or more people before submission — based on value, category or budget. How it works An operator places the order in the portal Orders above a value threshold go to a manager for approval Exceeding a budget adds a second level (director) Only after all approvals does the order enter processing Why it matters for your customers Corporate buyers need spend control. A portal that doesn't support internal approvals can't be adopted by large organisations — their orders must follow governance rules. How Azuvio helps The Azuvio B2B portal lets you configure approval flows by role, value threshold and cost centre, so your large customers can order while respecting their own internal policies. Frequently askedCan I configure different rules per customer?Yes. Each customer account can have its own thresholds, roles and approval levels, tailored to its organisational structure.What happens if an approver is unavailable?You can configure backup approvers and automatic escalation after an interval, so orders don't get stuck. Where Azuvio fitsPortal B2B AzuvioSoftware OMSSoftware CRM Related termsB2B Portal — An online platform where business customers (distributors, retailers, HoReCa) place orders 24/7 at their contract prices.Self-service ordering — The model where the B2B customer places orders online themselves, without going through an agent or back office.Credit limit & balance — Commercial exposure control: the portal checks the customer's credit limit and balance before accepting the order.Procure-to-Pay (P2P) — The end-to-end procurement cycle: request → order → receipt → invoice → payment → reconciliation. Last updated: 2026-07-06