← Back to glossary Category: Logistică Pickup Point / Locker Quick answer: A physical location (automated locker or partner point) where the customer collects their order, an alternative to home delivery. Key takeawaysLower last-mile costLower failed-delivery rate (no dependence on customer presence)24/7 collection experience What a pickup point is Pickup point is a collection location — automated locker or partner point — where the order is deposited and the customer collects it when convenient, with a code. Why it matters to the board Locker/point collection is cheaper than door delivery, reduces refusal rate and increases customer flexibility. It's increasingly preferred in e-commerce. Advantages Lower last-mile cost Lower failed-delivery rate (no dependence on customer presence) 24/7 collection experience How Azuvio helps Azuvio routes orders to locker or pickup-point delivery when more efficient, integrated with couriers offering locker networks, and tracks status through to collection. Frequently askedIs locker delivery cheaper?Usually yes, because it removes individual door delivery and failed deliveries. The courier drops many parcels in one place.How do I integrate lockers?Through couriers operating locker networks. Azuvio integrates them and routes suitable orders to them. Where Azuvio fitsSoftware OMSConectori ERPMarketplace Connector Related termsLast-mile — The final delivery stage — from local DC to end customer. The most expensive segment.Carrier Management — Centralised management of multiple couriers and carriers: allocation, AWB generation, tracking and performance review.Omnichannel fulfilment — Fulfilling orders from unified stock across all sales channels, with a consistent experience wherever the customer buys.Track & trace — Real-time tracking of an order or shipment's status and location, from pickup to delivery. Last updated: 2026-07-06