What is ship-from-store?

A routing strategy where online orders are fulfilled from the stock of physical stores near the customer, not just the central warehouse — faster delivery and better use of store stock.

How does the system decide which warehouse fulfils?

On configurable rules: proximity to the customer, stock availability for all lines, transport cost and warehouse capacity. The OMS optimises the combination.

Does order routing reduce split shipment?

It can. A good engine prefers to fulfil an order from a single source (cheaper), resorting to split only when no warehouse has all lines.

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Operations Glossary
Order routing

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Order routing

Quick answer: The automatic decision on which warehouse or location fulfils each order, for optimal cost and delivery time.

Key takeaways

Proximity — the warehouse closest to the customer (low transport cost and time)
Availability — where stock exists for all lines
Cost — balancing transport and handling costs
Capacity — avoiding overloading a single warehouse

What order routing is

Order routing is the decision on which warehouse/location fulfils each order when you have multiple stock sources (warehouses, stores, supplier dropship). The goal: minimum total cost and fastest delivery.

Routing criteria

Proximity — the warehouse closest to the customer (low transport cost and time)

Availability — where stock exists for all lines

Cost — balancing transport and handling costs

Capacity — avoiding overloading a single warehouse

Ship-from-store and dropship

Modern routing can fulfil from stores (ship-from-store) or directly from suppliers (dropship), not just the central warehouse — cutting delivery time and stockouts.

How Azuvio helps

The Azuvio OMS routes each order to the optimal source on rules (proximity, stock, cost, capacity), supporting multi-warehouse, ship-from-store and dropship — faster deliveries at lower cost.

Frequently asked

What is ship-from-store?: A routing strategy where online orders are fulfilled from the stock of physical stores near the customer, not just the central warehouse — faster delivery and better use of store stock.
How does the system decide which warehouse fulfils?: On configurable rules: proximity to the customer, stock availability for all lines, transport cost and warehouse capacity. The OMS optimises the combination.
Does order routing reduce split shipment?: It can. A good engine prefers to fulfil an order from a single source (cheaper), resorting to split only when no warehouse has all lines.

Where Azuvio fits

Related terms

Order orchestration — Automatically coordinating each order's lifecycle from capture to delivery, across channels and warehouses.
Distributed Order Management (DOM) — Managing orders across a distributed network of stock sources (warehouses, stores, suppliers) with centralised fulfilment decisions.
OMS (Order Management System) — The system centralizing orders from every channel (EDI, online, phone, field agent) and orchestrating execution.
Last-mile — The final delivery stage — from local DC to end customer. The most expensive segment.

Last updated: 2026-07-06