← Back to glossary Category: Comerț B2B Order history & reorder Quick answer: Customer access to past orders with the option to quickly reorder them, fully or partially. Key takeawaysThe full list of orders with status and documentsA 'reorder' button for any past orderPartial reorder (only selected lines)Download of related invoices and delivery notes What reorder is Reorder lets the customer repeat a past order with one click instead of rebuilding it from scratch. Order history gives the customer transparency and autonomy. What it includes The full list of orders with status and documents A 'reorder' button for any past order Partial reorder (only selected lines) Download of related invoices and delivery notes Why it matters Reorder increases order frequency and value: the customer orders more often because it's easy. It also reduces support pressure, as the customer finds status and documents themselves. How Azuvio helps The Azuvio B2B portal exposes the full order history synced with the ERP, with full or partial reorder and access to invoices/notes — a complete self-service experience. Frequently askedCan I reorder just part of an order?Yes. Reorder can be full (whole order) or partial (selected lines only), with prices and stock refreshed at reorder time.Does the customer see invoices too?Yes. History includes related documents (invoices, delivery notes) available for download, reducing support requests. Where Azuvio fitsPortal B2B AzuvioSoftware OMSSoftware CRM Related termsB2B Portal — An online platform where business customers (distributors, retailers, HoReCa) place orders 24/7 at their contract prices.Quick order lists — Templates of frequently ordered products a customer can reuse to order in seconds.Self-service ordering — The model where the B2B customer places orders online themselves, without going through an agent or back office.Order cycle time — The total time from order placement to delivery to the customer — a direct measure of operational speed. Last updated: 2026-07-06