Name: Azuvio
Price: 12 EUR

Question 1

Do I have to replace Charisma if I pick Azuvio?

Accepted Answer

No. Azuvio plugs in as a Smart Operations Layer on top of Charisma — accounting and master data stay there, while Azuvio adds CRM, OMS, B2B Portal, EDI, SFA and the workflows Charisma doesn't cover.

Question 2

How long does the Charisma integration take?

Accepted Answer

Our standard connector goes live in 2–4 weeks, depending on your Charisma version, data volume and the number of entities synced (customers, items, stock, orders, invoices).

Question 3

What data is synced between Azuvio and Charisma?

Accepted Answer

Bidirectional sync of customers, items, prices, stock, orders, invoices and goods receipts every 5–15 minutes. Any document created in Azuvio (B2B order, EDI order, invoice) is posted back into Charisma automatically.

Question 4

Does our accountant lose control if Azuvio sits on top of Charisma?

Accepted Answer

No. Final documents stay in Charisma; accounting doesn't move. Azuvio only adds the operational layers (sales, warehouse, EDI, B2B portal) and pushes validated documents back.

Question 5

Can we start with just one module (e.g. EDI or B2B Portal) on top of Charisma?

Accepted Answer

Yes. The Smart Layer activates per module — start with EDI for retailers, B2B Portal for distributors, or OMS, and add the rest later with no re-integration.